To avoid additional costs : Before sending any SMARTWATCHES to our service center please visit our help center or contact us to troubleshoot with our smartwatch experts.

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Repair Services

Do you need your watch repaired or serviced? To begin your repair order request, click the "Get started" box below. Once your repair order number has been generated, please follow the instructions and print the shipment form to mail your watch in for repair.

Step 1

Find Your Brand

Select your brand and product category. Place a repair request for traditional watches and wearables. Get service information for sunglasses and jewelry.

Step 2

Choose Your Repairs

Create a repair request, print out the shipping label and send your product to our service center.

Step 3

Track. Approve. Pay.

Receive email updates, get a quote for actual repair/service cost, make a payment and track your repair status online.

Step 4

Receive Your Product

Your repaired/serviced product will be shipped back to you.