To help you avoid unnecessary costs: Please connect with our smartwatch experts for troubleshooting before sending your smartwatch to our service center. Visit our help center or contact us directly for assistance.
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Shipping Reciept
SHIPPING CHECKLIST and REPAIR INSTRUCTIONS
Print shipping label and include one label per product
Include a copy of proof of purchase (receipt) / completed warranty card for all warranty repairs.
Include product for repair.
For touchscreen smartwatches, and first generation
Fossil Q only: do not include the charger if properly
charging.
Send product insured and traceable (suggestion) & properly packaged to protect against damage
Please do not send product in original packaging (packaging will not be returned with the item).
You will be receiving an email contact once your watch is received from service center name .
Ship to:
Fossil
123 Fake St
Springfield, IL
Order Details